Returns & Exchanges
At Old Money, we uphold the highest standards of craftsmanship and want you to be completely satisfied with your investment. We offer a 30-day return window for all unworn, original-condition garments to ensure your wardrobe meets your expectations.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Carefully place the items in their original packaging, ensuring all designer tags and authenticity cards are included to maintain the garment's value.
Affix the Shipping Label
Print the prepaid concierge shipping label provided via email and securely attach it to the exterior of your return parcel.
Quality Inspection & Refund
Once our atelier receives and inspects your return, a refund will be issued to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing